Refund/Return Policy

Thank you for considering a purchase from Counting Time Watch Purveyors. Before finalizing your transaction, please read and make sure you understand our return policy below.

In the past, we've had watches returned to us in damaged condition or significantly more worn than when they were shipped. That's why we provide so many close-up photos of the movement, dial, and case: to make sure you know what you're getting and to create a record of condition at time of sale. Vintage watches must be treated with care. They can easily be over-wound and most are not waterproof. Accordingly, we DO NOT accept returns unless:

a)  The watch was clearly damaged in transit, in which case we will ask you for photographs of the
watch and packaging;

b)  The watch you received was not the watched you purchased;

c)  Upon receipt, the watch was not in running order and/or not keeping accurate time to within five minutes per day.

Please note that your watch movement includes a six-month guarantee that it will continue to function properly with normal use. However, this does not include failure due to over-winding, shock, submersion, excessive wear and tear, or other exceptional circumstances. If your watch fails during this time, please contact us with the details and we will let you know what we can do.

Thank you for purchasing from Counting Time Watch Purveyors.